Terms

Read our rental terms

1. DEFINITIONS

“Agreement” means all terms and conditions stated in this document, including any addendum or additional materials provided at the time of rental.

“You” or “Your” refers to the renter named in this Agreement, any person signing this Agreement, any authorized driver, and any person or organization responsible for payment under the renter’s instruction. All persons referred to as “you” are jointly and severally responsible under this Agreement.

“We,” “Our,” or “Us” refers to the Rental Company providing the vehicle.

“Authorized Driver” means the renter and any additional driver approved by us, holding a valid driving license recognized in Malaysia, and meeting the minimum age requirement of 21 years for cars and 18 years for motorcycles, unless otherwise required by law.

“Vehicle” means the car or motorcycle identified in this Agreement, including all accessories, tools, equipment, keys, tires, and related documents provided with the vehicle.

“Damage” means any loss or damage to the vehicle, including collision, accident, misuse, negligence, or vandalism.

“Loss of Use” means the rental charges incurred for the period the vehicle is unavailable for rental due to damage or repair.

2. RENTAL AGREEMENT

This Agreement constitutes a contract for the rental of the Vehicle.

We make reasonable efforts to ensure that all vehicles are maintained in good working condition. However, we make no warranties, express or implied, regarding the vehicle’s suitability for any specific purpose.

We reserve the right to repossess the Vehicle at the renter’s expense without prior notice if:

  • The vehicle is abandoned
  • The vehicle is used in violation of the law
  • The renter breaches any terms of this Agreement

3. CONDITION AND RETURN OF VEHICLE

You agree to return the Vehicle to the agreed location on the specified date and time in the same condition as when received, except for normal wear and tear.

You are responsible for:

  • Maintaining proper fuel levels
  • Ensuring safe operation of the vehicle
  • Not modifying or repairing the vehicle without prior approval

Late returns may result in additional rental charges.

4. RESPONSIBILITY FOR DAMAGE OR LOSS

You are responsible for all damage to or loss of the Vehicle during the rental period, including:

  • Accident damage
  • Theft or vandalism
  • Loss of vehicle use
  • Missing equipment or accessories
  • Administrative and repair costs

This responsibility applies regardless of fault, unless limited by applicable Malaysian law.

All accidents, theft, or incidents must be reported immediately to:

  1. The Rental Company
  2. The nearest Police Station

Failure to report incidents may result in full liability for damages.

5. INSURANCE AND LIABILITY

All vehicles are covered by basic insurance in accordance with Malaysian road regulations.

However, the renter remains responsible for:

  • Excess charges
  • Damages not covered by insurance
  • Negligence or misuse of the vehicle

Insurance coverage may be void if:

  • The vehicle is driven by an unauthorized driver
  • The driver is under the influence of alcohol or drugs
  • The vehicle is used illegally or recklessly
  • The terms of this Agreement are violated

Optional insurance upgrades may be available upon request.

6. SECURITY DEPOSIT

A refundable security deposit is required at the start of the rental period.

We reserve the right to use the deposit to cover:

  • Damage to the vehicle
  • Traffic fines or penalties
  • Late return charges
  • Fuel shortages
  • Cleaning fees

Any remaining balance will be refunded after vehicle inspection.

7. EXTENSION OF RENTAL

If you wish to extend the rental period, you must inform us before the scheduled return time.

Extensions are subject to vehicle availability and payment confirmation.

8. BREACH OF AGREEMENT

If you breach any terms of this Agreement, you will be responsible for all resulting costs, damages, or losses incurred by the Rental Company.

9. PROHIBITED USE OF VEHICLE

The following actions are strictly prohibited. If any of these occur, insurance coverage and protection will be voided:

a) Driving by an unauthorized driver
b) Driving under the influence of alcohol, drugs, or intoxicating substances
c) Reckless or dangerous driving
d) Using the vehicle for illegal activities
e) Carrying more passengers than seat capacity
f) Using the vehicle for racing or competitions
g) Using the vehicle for commercial hire or delivery services without approval
h) Driving off-road or on unsuitable terrain
i) Towing another vehicle or object without permission
j) Providing false information during booking
k) Taking the vehicle outside Langkawi Island without written permission
l) Leaving the vehicle unattended without securing doors or removing keys

10. FUEL POLICY

Vehicles are provided on a “Same-to-Same” fuel basis.
The vehicle must be returned with the same fuel level as at pickup.

Failure to do so will result in fuel charges.

11. MISCELLANEOUS

This Agreement represents the entire understanding between the renter and the Rental Company.

If any part of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

All disputes shall be governed by the laws of Malaysia.